Q&A

【Use with children】
I'd like milk hot water.
We have a pot in your room, but if you don't have enough, please feel free to ask at the front desk.It is available.
【Others】
Do you have a newspaper?
The Nishinippon Shimbun, The Nishinippon Shimbun, Mainichi Shimbun The Nikkei, Asahi Shimbun, and Yomiuri Shimbun are available in Shiosaika…Continue reading
【Others】
Can I use a credit card?
Various credit cards such as VISA and JCB are accepted, but please note that some merchants may "only accept cash" or "may not accept credit…Continue reading
【Others】
What is the payment method for early departures?
If you plan to depart before 7:00 AM, please settle your accommodation fee by 22:00 the day before.Please understand that we can not respond…Continue reading
【Pets】
Can I stay with my pet?
We have two types plan that allow pets (dogs and cats).
Up to 2 pets allowed
One pet is included in the accommodation fee.
A second pet can …Continue reading
【Hotel / Guest rooms】
Pre-delivery of luggage to the hotel
Please be sure to include your name and date of stay in the package you send. Luggage will be kept until check-in.
It is recommended that g…Continue reading
【Others】
Luggage delivery from the hotel
Delivery by courier service is available at the front desk on the 1st floor Shiosaikan.
Reception is from 7:00 AM to 21:00 PM.
【Hotel facilities / Equipment】
What time is the shop open? What is a recommended souvenir?
There is a shop on the 1st floor Shiosaikan.We are open from 7:00 AM to 10:00 PM.
We have recommended local specialties in Nagasaki, mainly …Continue reading
【Hotel / Guest rooms】
Please tell me the amenities goods in the room
We provide yukata, bath towels, face towels, shower caps, toothbrushes, and razors.
Hair dryers, shampoo, conditioner, and body soap are not…Continue reading
【Banquet rooms / Conference rooms】
Is there an all-you-can-drink plan?
Only available for groups. All-you-can-drink time is 2 hours.Please contact us by phone for the price.
　【Tel:0950-22-3800】
【Banquet rooms / Conference rooms】
Can I use the banquet hall and conference room?
There are Japanese-style venues and Western-style venues.The number of people and the number of rooms are limited, so please be sure to cont…Continue reading
【Information on surrounding area】
Is there a place where I can eat around?
About 5 minutes by car from the hotel, there are Hirado Japanese Beef beef yakiniku restaurants, Hirado Champon and ramen restaurants select…Continue reading
【Meals / Restaurants / Bars】
Can I eat lunch?
Multi-course meals are available from ¥ 4,000 (excluding tax).

It is a complete reservation system, so please contact us.
【0950-22-3800】

…Continue reading